We will expand the range of operations supported by our cloud-based business software by customizing it to meet customers’ needs and integrating it with third-party systems.
This will enable us to serve customers whose needs could not be fully met by our traditional business software. We will also add features and services for existing customers, enabling them to use our software across more of their operations.

We will expand our marketplace, which connects auto maintenance and repair businesses with parts suppliers and enables them to search for and order parts online.
By making it easier to find and order the parts they need, we will save customers time and effort. Increasing the number of participating businesses and transaction volumes will help create new revenue opportunities for Broadleaf.

We will use the data we have accumulated appropriately to develop new services that support our customers’ operations. We are also exploring the potential for new AI-based services in the future.

Broadleaf Cloud Platform is a shared IT platform that supports our business software and auto parts marketplace services. By combining features and enabling data integration with third-party services, we develop and enhance services to meet our customers’ operational needs.
Guided by our “2DX” approach, we use this platform to support the digitalization of our customers’ operations and pursue new ways to create value from the data we have accumulated.

We have accumulated vehicle and parts information, along with data on maintenance and parts replacement. This data supports our customers’ day-to-day operations, such as finding the right parts and preparing estimates.
By combining this data with insights from our customers’ practical experience, we provide the information they need in an easy-to-use format.

We provide end-to-end support, from service development and solution proposals to post-implementation support. This is why we focus on developing people who understand our customers’ industries and operations and have the necessary IT knowledge and skills.
We help employees strengthen their expertise and create an environment where they can apply their experience and abilities to address our customers’ challenges.

Guided by our corporate philosophy of “Gratitude and Happiness,” we have built trust with our customers and partners through day-to-day interactions. We use their feedback on operational challenges and needs to improve our services. By incorporating our partners’ technologies and services, we also aim to support a broader range of our customers’ operations.

Customers rely on our software for their day-to-day operations, so reliable performance and access to help when needed are essential. We are enhancing post-implementation support to help customers continue using our services.
We are also strengthening information security measures and the infrastructure and processes that keep our systems running reliably, so customers can use our services with confidence.

We are creating a flatter organizational structure to speed up decision-making and enable teams to turn decisions into action more quickly.
We are also introducing generative AI into sales, development, and administrative operations to improve efficiency, enhance our services, and support business expansion.